Merits Health Pioneer 4 Scooter

Free standard shipping is included for this product when shipped within the lower 48 United States.

Everyday Mobility USA currently ships to the lower 48 United States only. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international addresses.

Most eligible orders are processed within 1–3 business days after order confirmation. Estimated delivery is typically 5–10 business days after processing, depending on the product, manufacturer, carrier, and delivery location.

Some larger mobility products may ship by freight carrier, and the carrier may contact you to schedule delivery. Delivery services such as liftgate, residential, inside, or white-glove delivery may vary by product.

Questions before ordering? Call 877-349-4978 and our team can help confirm delivery details.

Merits Health Warranty

Merits Health Products, Inc. warrants its products against defects in materials or workmanship from the original date of consumer purchase. Warranty service is subject to inspection by an authorized Merits representative.

5-Year Warranty

• Base Frame
• Seatbelt

18-Month Warranty

• Joystick / Power Module / Controller
• Motor / Gearbox / Brake Assembly
• Electrical Harnesses & Circuit Boards
• Angle Sensor
• Charger & Transaxle
• PC Cushion / Back / Positioning Accessories

13-Month Warranty

• Seat Post / Mount & Metal Seat Frame
• Power Seat Actuator
• Caster Beam & Caster Forks
• Joystick Mounting Bracket
• Anti-Tipper Assembly
• 31Ah or Larger Batteries
• Powered Footplate
• Armrest Bracket (metal part only)

6-Month Warranty

• Bearings / Bushings
• Front Riggings
• Non-Powered Footplate
• PC Cover
• Swivel Seat Mechanism
• Merits-Supplied Batteries Under 31Ah

Pilot Staircase

• 5 Years: Motor Gear Box, Over Speed Governor (OSG), Curved / Straight / Hinge Rails
• 2 Years: Non-Wear Components, Circuit Boards, Fasteners, Electrical Harnesses & Switches

Not Covered

Tires & tubes; fuses & bulbs; battery cases; plastic/rubber parts; motor brushes; brake pads; upholstery; and painted surfaces, including shrouds and fenders.

Warranty is void for: acts of nature; lost or stolen units; commercial use; neglect, improper operation or lack of maintenance; unauthorized alterations/service; or removed/defaced serial numbers.

Additional Terms

Parts purchased outside the warranty period have 90 days to report manufacturing defects. Merits may replace warranted parts at its discretion for the original purchaser. Labor, service calls, transportation, freight, and other installation-related charges are the responsibility of the consumer or dealer.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.