FAQs

Frequently Asked Questions

Do you offer help choosing the right equipment?
Yes. We provide guidance on product selection, configuration, compatibility, and documentation requirements when needed.

How can I contact Everyday Mobility USA?
You can reach us at 877-349-4978 or email support@everydaymobilityusa.com during business hours, Monday through Friday, 9:00 AM to 5:00 PM CT.

Do you ship to all 50 states?
No. Everyday Mobility USA currently ships to the lower 48 United States only. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international addresses.

Do all products include free shipping?
No. Free lower 48 shipping is available on eligible products. Some oversized, configured, vendor-direct, or freight-shipped products may require a shipping quote before the order is finalized.

Are lead times the same for every product?
No. Lead times can vary based on manufacturer availability, product configuration, and shipping destination.

Can you help with product documentation and specifications?
Yes. We can assist with product specifications, measurements, accessory compatibility, and supporting documentation when available.

Do you accept returns?
Return eligibility depends on the product and manufacturer policy. Please review our Refund Policy or contact us before placing an order if you have questions.

Do you work with funding or documentation requests?
Yes. We can help with certain documentation and product information requests depending on the manufacturer and product type.