Shipping policy

Everyday Mobility USA currently ships to the lower 48 United States only. At this time, we do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international addresses.

Free Shipping on Eligible Products

Free standard shipping is available on eligible products where shipping is included by the manufacturer or supplier. Products that qualify for free shipping will clearly state this on the product page.

Free shipping, when available, applies only to eligible products shipped within the lower 48 United States.

Products That Require a Shipping Quote

Some products do not include free shipping and require a shipping quote before the transaction is completed. This may include, but is not limited to:

  • Standing systems
  • Pediatric mobility equipment
  • Lift and carrier products
  • Oversized or freight-shipped products
  • Configured, custom, or special-order products
  • Vendor-direct products where shipping is not included

If a product requires a shipping quote, the product page will indicate that shipping must be quoted before the order is finalized. Our team will confirm the shipping cost with you before completing the transaction.

Processing and Delivery Times

Most eligible orders are processed within 1–3 business days after order confirmation.

Estimated delivery time depends on the product, manufacturer, shipping method, and delivery location. Most eligible products are delivered within approximately 5–10 business days after processing.

Freight-shipped, configured, vendor-direct, or quoted-shipping products may require additional processing and delivery time.

Freight Delivery

Some mobility products ship by freight carrier due to size, weight, or manufacturer requirements. Freight delivery may require an appointment, curbside delivery, or additional delivery coordination.

When receiving a freight shipment, please inspect the package before signing for delivery. If the shipment appears damaged, note the damage with the carrier and contact Everyday Mobility USA as soon as possible.

Shipping Charges

Shipping charges, when applicable, will be shown at checkout, quoted before the transaction is completed, or confirmed by our team before the order is finalized.

If shipping must be quoted separately, we will not finalize the transaction until the shipping cost has been confirmed with you.

Order Updates

After your order is placed or confirmed, we will provide updates by email when tracking or delivery information becomes available.

For questions about shipping, delivery timing, or whether a product qualifies for free shipping, contact us before ordering:

Everyday Mobility USA
Phone: (877) 349-4978
Email: support@everydaymobilityusa.com