Journey Zoomer Lightweight Folding Power Chair

Overview

Journey Zoomer® — A Folding Power Chair and Scooter in One

The Journey Zoomer combines the maneuverability of a power chair with the versatility of a mobility scooter in one lightweight, travel-ready personal electric vehicle. Its compact design moves comfortably through indoor spaces, while its durable frame and solid tires are equipped for pavement, grass, gravel, and other everyday outdoor surfaces.

With one-handed, tool-free folding, a tight turning radius, and a patented floating footrest, the Zoomer is designed to make everyday transportation, entry, and exit easier. It supports users weighing up to 300 lbs and provides up to 9.3 miles of travel on a full charge.

The breathable mesh backrest, roomy 19-inch seat, and compact folding design make the Zoomer a practical choice for errands, restaurants, travel, family outings, and everyday activities.

Important Product Information

The Journey Zoomer is classified as a personal electric vehicle. It is not classified as a medical device or wheelchair and is not intended for medical purposes or specifically designed to provide mobility to individuals restricted to a seated position.

Journey Health & Lifestyle and Everyday Mobility USA do not diagnose, prescribe, submit, or process insurance claims. Many Journey products may be eligible for reimbursement through an FSA or HSA. Eligibility depends on your individual plan, so please confirm coverage with your plan administrator.

Specifications

• SKU: 9017
• Weight With Battery: 39.7 lbs
• Weight Without Battery: 35.7 lbs
• Weight Capacity: 300 lbs
• Travel Range: Up to 9.3 miles
• Maximum Speed: 3.7 mph
• Charging Time: 4.5 hours or less
• Battery: 24V, 8.7 Ah lithium-ion
• Motor: 24V, 220-watt DC brushless motor
• Turning Radius: 33.5 inches
• Braking Distance: 39.4 inches
• Maximum Climbing Angle: 12 degrees
• Front Wheels: 7-inch solid PU tires
• Rear Wheels: 10-inch solid PU tires
• Tire Type: Solid, puncture-resistant PU tires
• Seat Width: 19 inches
• Seat Depth: 15 inches
• Seat Height From Floor: 19 inches
• Folded Length: 38.75 inches
• Folded Width: 24.25 inches with footrests
• Folded Height: 11.25 inches
• Unfolded Length: 32.5 inches
• Unfolded Width: 24.25 inches
• Unfolded Height: 34.75 inches
• Folding: One-handed, tool-free folding design
• Footrest: Patented floating footrest
• Backrest: Breathable mesh
• Device Classification: Personal electric vehicle
• Air-Travel Compliance: FAA-compliant battery
• FSA/HSA Eligibility: May be reimbursable through many FSA or HSA plans

Shipping & Returns

Shipping

The Journey Zoomer is eligible for free standard delivery when qualifying Journey products in the order total $700 or more. Qualifying Journey orders below $700 are subject to a flat $80 delivery charge.

Delivery is available within the contiguous United States. Most orders are prepared for shipment within approximately two business days. Standard transit generally takes 5–10 business days after the order ships.

Tracking information will be provided once the shipment leaves the fulfillment facility. Processing or transit times may be extended during holidays, severe weather, or periods of unusually high order volume.

Returns

Because Journey mobility products are specialized items shipped directly to the customer, purchases are generally considered final. Returns for buyer’s remorse, preference changes, or products that are no longer wanted are not routinely accepted.

If your Zoomer arrives damaged, defective, or incorrect, contact Everyday Mobility USA as soon as possible. Please retain the original packaging and take photographs of the product, packaging, shipping label, and any visible damage. We will work with Journey Health & Lifestyle to arrange an appropriate replacement or resolution.

An unopened product may be considered for return on an individual basis and requires prior authorization. Approved returns may be subject to a restocking fee, and the customer is responsible for return freight. Products returned without authorization may be refused.

To request assistance, call Everyday Mobility USA at 877-349-4978.

Warranty

Journey Zoomer Limited Warranty

Journey Health & Lifestyle warrants the Zoomer frame and its mechanical and electrical components, including the motor, against defects in materials and workmanship for 12 months from the original purchase date.

The originally supplied battery, tires, fabric seat, seat back, and seat cushion are warranted against defects in materials and workmanship for six months from the original purchase date.

When a covered component is confirmed to be defective during the applicable warranty period, Journey Health & Lifestyle may repair the product or replace the affected component with a new or refurbished component. In some cases, an installation kit may be provided to assist with installing a replacement component.

Labor charges associated with installing replacement components are not included. Repairing or replacing a product or component does not extend the original warranty period.

For warranty assistance, contact Everyday Mobility USA at 877-349-4978.

Frequently Asked Questions

Owner's Manual

View the Journey Zoomer Owner’s Manual below, open it in a separate browser tab, or download a copy for future reference.